Terms Of Service

Welcome to AI Merch Zone (aimerchzone.com), a cutting-edge online platform that connects users with a diverse range of AI-powered creative tools and digital artwork.

Before using, accessing, or purchasing any services, materials, or products on this platform, please carefully review these Terms and Conditions (“Terms”). By placing an order through our Website, you enter into a legally binding agreement based on these Terms. If you do not agree to these Terms in their entirety, you must refrain from using the Website.

We reserve the right to modify these Terms at any time by publishing the updated version on the Website. Any modifications will not affect rights or obligations that arose before the changes. By continuing to use the platform after updates are posted, you agree to the revised Terms. It is your responsibility to review these Terms periodically. If you disagree with any provision or become dissatisfied with our services, your only option is to discontinue use of the Website.

Legal Information

This Website is owned and operated by Cloudforge UAB (Reg. No.: 307055746), with a registered business address at Giedraičių g. 39, R53, LT-09302 Vilnius, Lithuania.

Definitions

“Business Day” – Any day banks and government institutions in Lithuania operate, excluding weekends and public holidays.

“Company” / “we” / “us” / “our” – Refers to Cloudforge UAB, the service provider.

“User” / “you” / “your” – Denotes any individual accessing or using the Website.

“Website” – Refers to https://aimerchzone.com and all its digital services, including AI-powered design tools and digital content offerings.

“User-Generated Content” (UGC) – Any artwork, visuals, or digital assets created, uploaded, or shared by Users on the Website.

“Personal Data” – Any information that identifies an individual, as detailed in our Privacy Policy.

“Privacy Policy” – The set of guidelines governing how Personal Data is collected, processed, and stored, as outlined on the Website.

Scope & Applicability

These Terms outline the conditions for using our Website and participating in transactions involving digital services or products. By accessing the Website, you agree to comply with these Terms, our Privacy Policy, and any other related policies. These Terms apply to all visitors, including browsers, registered users, merchants, and content creators.

Website & Services

AI Merch Zone provides users with an online marketplace and AI-powered tools for digital creativity. Our services include AI-assisted design features, image enhancement tools, customizable templates, and a platform for purchasing digital artwork. We reserve the right to update, modify, or discontinue any aspect of the Website or its services at our sole discretion.

Eligibility and Usage Restrictions

To access and use AI Merch Zone (aimerchzone.com), you must meet the following criteria:

You must be at least 18 years of age.
You must have the legal capacity to enter into binding agreements.

We reserve the right to verify your eligibility at any time. If you do not meet the stated requirements, we may suspend or terminate your access to the platform.

Additionally, due to legal and regulatory constraints, users from the following regions are prohibited from using our services:

Afghanistan, Belarus, Central African Republic, China, Congo DR, Crimea, Cuba, Donetsk, Iran, Lebanon, Libya, Luhansk, Mali, Myanmar, Nicaragua, North Korea, Russian Federation, Somalia, Sudan, Syria, Venezuela, Yemen, and Zimbabwe.

User Accounts

Certain features of the Website require account registration. When creating an account, you must provide accurate and up-to-date information, including:

Your full name
A valid email address
A secure password

By registering, you agree to:

Keep your account credentials confidential.
Immediately report any unauthorized activity.
Ensure that all provided information remains accurate and current.

For security, legal compliance, or operational purposes, we may request identity verification or additional documentation. Failure to comply may result in account suspension or termination.

Account Termination & Inactivity

We reserve the right to suspend or terminate accounts at our discretion if users violate these Terms.

Additionally, accounts that remain inactive for six consecutive months may be restricted or permanently disabled. Where possible, we will attempt to notify users before taking such action.

Purchases, Pricing & Payments

All transactions on AI Merch Zone are processed through our integrated shopping system. We reserve the right to decline orders that have not been successfully paid for.

Pricing Information

All prices are listed in Euros (EUR).

Pricing is subject to change at any time.

Any price adjustments do not affect previously completed purchases.

Accepted Payment Methods

Payments must be made through approved payment options available on the Website.

The use of unauthorized payment instruments is strictly forbidden.

We do not accept cryptocurrencies, money orders, or personal checks.

Third-Party Payment Processing

All payments are securely processed through third-party payment providers. By completing a transaction, you authorize us to share necessary payment details with the payment processor.

Tax Responsibility

Unless otherwise specified at checkout, users are responsible for any applicable taxes related to their purchases.

Delivery Policy

Digital products are typically delivered within 1-3 Business Days after payment confirmation.

In some cases, delays may occur due to technical issues or factors beyond our control.

If you experience issues with your order delivery, please contact AI Merch Zone’s support team for assistance.

Order Cancellations

Orders can only be canceled before payment is processed.

Once an order has been paid for, it cannot be canceled; however, refund requests may be considered under our refund policy.

Refund Eligibility

Refunds may be granted under the following circumstances:

Payment errors, such as duplicate charges.

Significant missing features in a purchased product that were explicitly promised.

Refunds will not be issued for:

Dissatisfaction with a product.
Change of mind after purchase.

Refund Process

Refund requests must be submitted within 14 days of purchase.

Supporting documentation must be provided.

Approved refunds will be processed using the original payment method within 15 Business Days.

User-Generated Content (UGC)

Users retain ownership of any content they create and upload.

By submitting content, users grant AI Merch Zone a non-exclusive, worldwide license to use it for service improvements.

Users must ensure that their UGC does not infringe on any third-party intellectual property rights.

AI Merch Zone reserves the right to remove inappropriate or infringing content without prior notice.

Prohibited Activities

Users are strictly prohibited from:

Engaging in illegal activities or violating third-party rights while using the Website.
Attempting unauthorized access to restricted areas of the platform.
Tampering with website security or interfering with its normal operation.
Using UGC for unauthorized commercial or exploitative purposes.

Engaging in spam, data scraping, or reverse engineering of the platform’s features.

AML & KYC Compliance

To comply with international Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, we enforce strict verification processes.

Transactions flagged as suspicious, including unauthorized payments or false identity use, may trigger additional verification steps or result in account suspension.

Intellectual Property Rights

All content available on AI Merch Zone, including text, software, graphics, and images, is legally protected under copyright laws.

Unauthorized reproduction, distribution, or modification of Website content is strictly prohibited.

Disclaimer & Limitation of Liability

AI Merch Zone provides its services “as is” without any express or implied warranties.

We are not responsible for any indirect, incidental, or consequential damages arising from the use of the Website or its services.

Governing Law & Dispute Resolution

These Terms are governed by the laws of Lithuania.

Any disputes will be handled in the courts of Vilnius, Lithuania.